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Healthcare & Life Sciences

Highly personalized experiences for the health consumer

A cure for deficient customer experience


Healthcare providers and Life Science companies are quickly adapting to today’s climate by rethinking their business models and investing in technology to provide the best possible customer experience. 

 

Consumer expectations are quickly changing. Demand for medical information is rising and there is a growing motivation for patients to take control of their own healthcare. From researching symptoms to finding the best healthcare provider for their ailments, people are making decisions about their health into their own hands.

 

Digital experience will soon become the main channel for patients to receive healthcare. But with 35% of people worried about not accessing healthcare when they need it and 46% becoming comfortable with technology managing their health, the time for healthcare providers and life science businesses to focus on the customer experience is now.

That’s where we come in

At Netcentric, we deliver customer experience solutions for global brands across the healthcare and life sciences industries. 

 

Our data-driven solutions leverage the latest Adobe Experience Cloud products enabling you to engage your customer at the right time and in the right place. 

 

With an agile and scalable platform offering 360º customer views, journey mapping, and real-time insights, your brand can deliver seamless omnichannel experiences and ensure customer loyalty.

Deliver 360° customer experiences with one cutting-edge platform


Provide personalized, smart content delivered at speed across all channels.

Data-driven insights for 360-degree customer views.

Create omnichannel experiences that adapt to changing buyer journeys using real-time customer data.

Advanced customer experience marketing and customer journey mapping.

 

Ready-to-use subscriptions (SaaS)

Pre-built solutions to get you up and running in weeks, not months.

 

Foundation Packages

Comprehensive tool packages for exceptional CX delivery, guaranteed. 

 

Consulting & operational services

Access the support of our Application, Marketing, and Digital Strategy teams alongside your solution to drive results.

Get in touch today to discover how we can help you.

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