Creating an outstanding customer experience is the desired outcome for many transformations.
Does Your Organization Need Bernstein?
Transformations are cycles within cycles that continue without end. With three phases per iteration – Diagnose, Accelerate and Deliver – the Bernstein Methodology moves organizations through these cycles, learning from and building on past results to ensure that transformations deliver the results your organization expects.
This is part three of a four-part series on orchestrating experience-led transformations with Bernstein. In parts one and two we looked at how the Bernstein Experience Transformation Framework facilitates your transformation and the spark workshops and accelerator project format solutions. In part three, we look at project initiation acceleration workshops and blueprinting workshops.
Accelerating the Fraunhofer Institute’s Transformation
Netcentric’s Dr. Peter Schyett, Senior Director Experience Transformation, spoke with Dr.-Ing. Harald Sieke, Head of Department Center for Logistics and Mobility, Aviation Logistics, at the Fraunhofer Institute about the transformation of the air cargo industry.
Discover the story of how the Bernstein Methodology is supporting the Fraunhofer Institute and its stakeholders in their digital transformation journey.
Get in touch today to discover how we can help you.