From Personalization to Productivity: Scaling AI-Driven Learning for Global Impact

Dhilip K

Head of Strategic Partnerships, Adobe Learning Manager

Dhilip is a seasoned product leader at Adobe, specializing in digital experience and learning transformation. With extensive expertise in Adobe Learning Manager (ALM), he focuses on scaling personalized learning journeys through AI-driven innovation. Dhilip works closely with global enterprises to streamline training initiatives and leverage integrated technology to drive measurable business growth.

Muruvel Arumungam

Principal LMS Architect | Moment Digital Learning

Muru is a seasoned Learning Consultant with over 20 years of expertise in Learning Platform Technology solutions and services. He specializes in delivering innovative IT and IT-enabled services, with a strong focus on Learning Platform implementation and Managed Learning Services. At Cognizant, Muru leads the Learning Platform Technology and Services competency, where he is dedicated to creating impactful and enhanced learning experiences for clients.

Suranjana Das Gupta

Global Learning Leader | Moment Digital Learning

Suranjana is a strategic leader with over 20 years of experience in content transformation and digital learning. She specializes in helping global enterprises adopt innovative learning technologies and optimize delivery through automation. At Cognizant, she leads global teams to design scalable, high-impact learning experiences that align technology with business-critical outcomes.

Anish Bengeri

Product Specialist, Adobe

Anish is a digital learning specialist focused on helping organizations maximize their investment in Adobe Learning Manager. He excels at aligning complex technical capabilities with strategic business goals, ensuring seamless platform implementation. Anish provides the expert guidance necessary to build scalable, data-driven learning ecosystems that enhance both employee engagement and organizational performance.

Fran Keijmes

Director, Global Technical Product Support, Life Fitness

Fran Keijmes is Director, Global Technical Product Support at Life Fitness, a leading fitness equipment manufacturer headquartered in Chicago, USA. He leads a globally distributed team that enables installation and service organizations worldwide through end-to-end technical escalation and field support, field quality leadership, technical learning and development, and close partnership with product development to support successful new product launches and ongoing product lifecycle performance. He also oversees global knowledge management for these functions, ensuring consistent, accessible content and standards across regions and audiences.

Fran joined Life Fitness in 2000 and has held progressively broader leadership roles, including establishing and managing distributor service operations and expanding responsibilities from Benelux to EMEA, Asia Pacific, Latin America, and—more recently—a global scope. A technical trainer with 25 years of experience, he is an ATD Certified Master Trainer.

Fran has also led the global rollout and expansion of Adobe Learning Manager (ALM) within Life Fitness. Starting in 2017 (then Adobe Captivate Prime) with installer training, ALM expanded to Service in 2023 and most recently to the Life Fitness Sales organization. Core learning programs focus on New Product Introductions, complemented by skills development, safety, and other compliance training. Supporting teams across 80 countries, Fran’s organization primarily leverages scalable, self-paced ALM learning, complemented by ALM-integrated Microsoft Teams webinars and—when required—ALM-hosted seminars for larger initiatives.

Based near Munich, Germany, Fran enjoys time with his family, stays active through volleyball and running, and maintains a strong personal interest in hands-on technology and IT projects.